Hi all, I'm new to CS4 and also have a new Camcorder (Sony HDR CX11e) I've taken some footage in STANDARD definition and dragged it from the memory stick to my hard drive. I can play it in windows media player fine but when i import it into PP the sound is missing, I don't have this trouble with my HD footage.
Can anyone help please as I've been at it for a few days now and searched forums but still cant fix it?
I'm running vista 64 bit windows and have updated CS4 and the file format I'm trying to import is .mpg
This is somewhat of a pain in the you know where.
In version 4.1 mpeg (containing AC3) sound does not work.
Best thing for now is go back to 4.0 or wait for the new update, hopefully this month.
Message was edited by: Ann Bens
Welcome to the forums.
PPro CS4 currently has a problem with AC3 audio.
Use the supplied Handycam Station to get the video off the memory stick onto the hard drive, then demux the video and conver the audio to WAV, then import the video and audio and add them to the timeline.
A fix is due in late May.
Thanks guys, until late May it is then.
All the best