2 Replies Latest reply on May 18, 2009 11:17 PM by CaptureKing

    Canon Vixia HV30 Capture Problems

    priceman75

      I am trying to capture with my Canon HV 30 camera with Adobe Premiere Elements 7.0

       

      Here are the steps of my unsuccessful captures.

       

      1. Get media

      2. HDV Camcorder

      3. Capture source: Canon HV30 camera appears in box

      4. I can control the playback functions of the camcorder in elementsI(FF,RW)

      5. When I click play, camera plays tape and timeline displays correct tape time.  I see no video in the playback window.

      6. When I click capture, camera plays but no video is seen in playback window.  Only an image with chinese text.

      7. When I stop capture, playback window loses image with chinese text and an image of my video is seen.

      8. When I attempt to open captured video file, it does not play and properties indicate a file with 1 kb.

       

      I am using a Toshiba Satellite a355-s6925 laptop for transfer.

      Vista 64

       

      Please help very frustrated user,

       

      Thank you,

       

      Frank