2 Replies Latest reply on May 4, 2009 11:41 AM by Steve Grisetti

    Error when installing Premiere Elements 3 in Vista 32bit

    rhorvitz@ss

      I am trying to install Premiere Elements 3.0 on my Vista Business 32bit computer, but I am getting an error during the installation.

      The error states "The Windows Installer Service could not be accessed."  I get this no matter what:

      -Normal install

      -Right click and Run As Administrator

      -Right click and set compatibility as XP

      -Running the PRE_302_EFGJ Vista patch yields the same error

       

      I have successfully installed many other pieces of software, only PE3 is giving me issues.

       

      Is this a known issue or could something be up with my system?

       

      Thanks in advance,

      Ross