0 Replies Latest reply on May 5, 2009 12:10 PM by ecoulyn

    Import frame file pulls in blank images


      When I import a frame file into RoboHelp, all images are blank. Source files are all on my workstation.

      I tried installing the TifLZWSetup but to no avail. The images coming from Frame into RoboHelp are still blank.

      If I save the .tif image in an uncompressed format and re-import the frame file, the image comes in fine but there are tons of images in the user gudies (all saved as compressed files) so I'm hoping that I've missed something here.


      I'm using the Technical Communication Suite.


      Thanks in advance for your help.