15 Replies Latest reply on Apr 28, 2011 3:33 PM by jdubsf

    This file is not encrypted, but an ecryption rule is defined for the file.


      Hello,  I recently purchased FW CS3 for my work laptop.  Since installation I am having a serious error that produces a pop up that will not let me get around it.  as soon as I close it it pops up again and will not let me resume working in the program, eventually freezing and I have to Ctrl - Alt - Delete and do a hard shut down via the task manager.  This occurs  every time I try to open an existing file, export or save as.  Very annoying and is preventing me from completing work. The pop that I get says "This file is not encrypted, but an encryption rule is defined for the file."  I have attached a screen shot of this.  If you have any idea what could be causing this and what I can do to prevent/eliminate this it would be greatly appreciated!