2 Replies Latest reply on May 11, 2009 1:23 PM by chicojr

    Adobe reader not autofilling pdfs

    chicojr Level 1

      I have 3 users who have wyse terminals that connect directly to Citrix sessions who then have Adobe 9.0 installed. The go to a specific site https://www.ubhonline.com/ from here they log in and open client files which are pdf's that should be prepopulated or filled with text. I cannot get it to work for them at all. I myself can view text as it is prepopulated and successfully tested on a separate network.


      I've uninstalled Adobe from the Citrix server and reinstalled and seems to work for one of the users here and there but not consistantly. I've ran a repair of adobe but that doesn't work.


      I need some troubleshooting steps and help on this asap.