Let me suggest one thing to you, since it's pretty clear Adobe really doesn't care. I had to get something out on deadline too, and what I did was upload my file and instead of asking for either email delivery or going back to the site later to retrieve it, i chose the option of wait for the conversion and use my browser. it converts right before your eyes and gives the you the button to retrieve the PDF. i think it's the third choice on the delivery option list. it will take a little longer, but you will get your PDF.
THANK YOU !!!!!!! It worked quite well. A bit frustrating with no support from Adobe. Any other PDF convertors out there that you know about who might be better at customer service? Thanks Again
Debra A. Vermillion
Vermillion Law Office, LLC
10 South Hallock
Kansas City, Kansas 66101
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Glad it worked. I did receive last night and today all of my conversions
from the queue, but it does concern me that we, the users, have to help each
other with workarounds. Re other converters, there are some out there and I
have used at least one, but in my case I have to use Adobe because I also
use a print-on-demand service for some of my work, and when I try to use a
PDF created by a non-Adobe converter their system doesn't accept it for some
technical reason. In short, I can't really recommend any to you. I can tell
you that I have been using Adobe online for several years and this is the
first major problem I've had. - David