at 6:30 pm i did receive an email notification that one of my files was available for pickup. don't know whether we should take this as an encouraging sign or what, but thought you all may be interested to know at least ONE of about a dozen files that were in the queue came through. perhaps, PERHAPS, the ones that are more than 72 hours old won't be sent. i'm going to try to do a file and see if it works. i'll come back and let you know.