A small addendum to this - if you want to use this 'method', publish the help before removing the code - otherwise the SWFs will not get published.
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Another possibility would be to simply import the files created by Captivate.
Then link to the Captivate HTML page. If you wanted to present the content inside an existing topic, you could use an Inline Frame (IFRAME) to do it.
That's what I did - sorry if that wasn't clear. When you import the HTML file generated by captivate the other two files are automatically pulled in.
Actually Rick I realize now what you are suggesting (apologies!). I tried that and it works better than my solution.
Still doesn't explain why two supposedly complementary products are not getting on!
Here's another possible solution. The following works for me using Cap. 4 and RoboHelp 5.
In Captivate 4:
1. Choose Edit>Preferences
2. Select Publish Settings
3. Select the checkbox next to skin under Externalize Resources.
4. Publish - (two .swf files will be created: yyy.swf and yyy_skin.swf)
In RoboHelp (I'm using version 5)
1. Add both the .swf files created by Cap. 4 as baggage files
2. In the TOC, attach the yyy_skin.swf to the table of content item
Not only does my preloader work this way, but the main .swf file seems to load so much faster when on the server.