0 Replies Latest reply on May 14, 2009 4:04 AM by fabio_s

    PDFs attachments freeze if opening them in Outlook

    fabio_s Level 1

      Hello,

      I have this issue with WinXP SP2 computers, with OL 2003 SP3  + Adobe Reader 9.0 on them.

      If I receive a PDF attachment and try to open it from inside its email, Adobe Reader freezes for a long while, then sometimes the PDF finally opens or I have to reboot the computer...

      If the PDFs at last opens, if I close it and try again, it always opens at once.

      If, instead of trying to open the attachment, I save it to disk, the issue does not appear.

       

      Any idea?

      Consider the issue appears not 100% of the times, I would say 70% and I experienced it on several PCs.

       

      thanks

       

      k