2 Replies Latest reply on May 15, 2009 6:03 AM by RichT2705

    Need some help

    RichT2705

      It might be a simple option, but I cant seem to find it.

       

      A couple people at work here are having trouble printing their PDF files. They are running Adobe 6.0 and a reader version of 9.0., and are printing to a Xerox 5638 Workcenter.

       

      When they print any Adobe files, the first page comes out as a thumbnail, while following pages are normal.

      I cannot for the life of me find the option to turn off this first page thumbnail setting, and would appreciate any assistance or info anyone can provide.

       

      is this a simple Adobe page setting, or maybe an issue with the Xerox printer driver?