I try now to use captvate 4 in the elearning suite since about two weeks but I can not solve the audio problem. It's not possible to record an audio file nor to build a Software simulation with captivate. In soundbooth there is no problem to record.
I run a HP HDX 16 Notebook with Intel Core Duo CPU P8600 @2.40 HGz
Vista Home Premium/64 bit - 4.00 GB RAM
Nvidia GeForce 9600M GT
I already downloaded the actual driver for the Nvidia GeForce 9600M GT and made all the windows updates.
Also I did the update for the Adobe products in the help of captivate.
I tried to fix the problem with
regsvr32 NSAudio.dll (NSAudio.dll - 544kb) and
changed the NSAudio.dll to the 536kb version.
No use. I get the message that the modul NSAudio.dll is not compatible with this version of windows and that i have to test, if NSAudio is compatible with the 64-bit version of regsvr32.exe.
I have seen, that captivate is not certivied with Vista 64. Before I bought the software, I called the adobe support and they assured to me, that captivate will run without any problems on Vista64, it's only not certified.
I reported the bug to adobe already. Adobe only wants to give me support, if I buy a support programm.
Any Ideas? I need quick help, because I have to work with the software.
Thanks a lot!
If Adobe support assured you that CP4 will run on Vista 64-bit without any problems then they don't know what they are talking about.
Captivate 4 does not run on Vista 64-bit and the problems you are describing are identical to the ones I have on my Vista 64-bit system.
Read this thread for more info: http://forums.adobe.com/thread/437369?tstart=0