0 Replies Latest reply on May 21, 2009 6:59 AM by tnewland82

    Horizontal lines not printing


      My laptop just received a new motherboard and I just reinstalled RoboHelp. All of a sudden, when I try to print a topic, whether it is from a generated .chm file or a preview within RoboHelp, all horizontal lines are missing, regardless of size or color. This is causing a major henderence in the reviewing of print copies for editing purposes.


      I have made sure it was not a color or line issue but printing from other programs and different images-they all print fine. The problem is isoloated to RH (I am using version 7).


      I have attached two screenshots I took of examples of lines that are nort printing.


      I have checked the printer settings-they match the settings used in all other programs.