0 Replies Latest reply on May 22, 2009 12:00 PM by dragonflydata

    Serial number not accepted

    dragonflydata

      I have purchased a copy of Flex Builder Pro and installed on a windows box.  I am moving to a MAC and uninstalled the instance on Windows.  The MAC install will not accept the serial number.  I called Adobe and traversed their phone maze where it was confirmed three times that my key is valid but they cannot tell me why it isn't accepted on the MAC.  They then sent me to this forum with the explanation that the engineers will answer this question.  wow.

       

      So anyone out there that can't help with this?

       

      I had a trial version on the mac before and have gone through the uninstall process, then weht through the installation process with teh DVD.  When starting eclipse I get the message that the Flex Builder trial is expired (even after uninstall) then when entering the serial number it just says "Serial number invalid."

       

      RM