Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that same problem
and also had a solution, you may need to contact Adobe for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623
1 person found this helpful
I googled the last part of your Error Message:
Quite a few links were found related to this.
Here's one of them:
Indicators point to a corrupt or damaged Registry entry (most likely from a partially uninstalled application).
Either way, if you have a valid copy of PE, you can always contact Support and I'm sure they will work with you to resolve.
I use google anytime I encounter a strange error, someone usually has always seen it first...
Thank you for the response. It is a valid copy and I thought I would try the forum before contacting Adobe Support (Australia)
Meantime, if you'd like to try to fix it yourself, here are some suggestions from the FAQs to the right of this forum.
1) Ensure your operating system, drivers and Quicktime version are up to date.
2) Run some basic maintenance to clean up your system. The free program Advanced System Care is particularly effective at cleaning up junk files and clearing up registry problems.