1 Reply Latest reply on May 25, 2009 6:27 PM by pampro

    Premiere 7 crashes on open

    pampro

      Want to edit .wmv files so I downloaded a trial of Premiere 7.

      I'm using Vista Home Premium with 3G RAM and plenty of available space.

      I installed the program, imported one .wmv file and it crashed.

      I repaired the program, reopened the project and it crashed.

      I uninstalled and reinstalled (via run as administrator) with nothing else running at the time and it crashed.

      Continue to reboot and try more things but still crashing.

      Here's the error message:

      Problem signature:
        Problem Event Name:    BEX
        Application Name:    Adobe Premiere Elements.exe
        Application Version:    7.0.0.0
        Application Timestamp:    48e15f40
        Fault Module Name:    MSVCR80.dll
        Fault Module Version:    8.0.50727.3053
        Fault Module Timestamp:    4889d619
        Exception Offset:    00008aa0
        Exception Code:    c000000d
        Exception Data:    00000000
        OS Version:    6.0.6001.2.1.0.768.3
        Locale ID:    1033
        Additional Information 1:    085b
        Additional Information 2:    ef942b4205a8c0d2bd2192b721da07bb
        Additional Information 3:    c781
        Additional Information 4:    7a362389738adb271b6036bd221d3953

       

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      Any suggestions to make it work?