Did you install the samples when you ran LiveCycle Configuration Manager (LCM)?
If you are referring to the sample at http://livedocs.adobe.com/livecycle/8.2/programLC/programmer/help/000210.html, it points to the service 'MortgageLoan - Prebuilt'. This service is part of the samples.
Thanks for the reply. I have tried other processes that I personally created and was not able to get the process list to populate in my method. I have right-clicked 'MortgageLoan - Prebuilt' and invoked the service in the LiveCycle Workbench; it returned an ID. Does that mean the service is fully activated correctly?
If the service has an active status in Workbench the service should be operational. You can check the status of the service in the Admin UI, also. Go to Services > Applications and Services > Service Management and locate the service.
I guess the first question I should have asked is whether or not you have actually executed the service end to end. If you have not, there will be process data to query.