• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Serena users

New Here ,
Sep 18, 2008 Sep 18, 2008

Copy link to clipboard

Copied

Does anyone have any idea why I get the following message when I try to run Robohelp? "Failed to load: C:\Program Files\Serena\vm\devint\bin\ifc_scc.dll" It asks if you would like more error information but if you say yes, it says Invalid access to memory location.

I checked and the file exists on my pc under that subdirectory. Does anyone one else have a program that won't run due to a similar problem? I am running on an XP Professional. Thank you

Views

435

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 18, 2008 Sep 18, 2008

Copy link to clipboard

Copied

oops, i forgot to say I'm using Robohelp 5.1 Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 18, 2008 Sep 18, 2008

Copy link to clipboard

Copied

That program is nothing to do with RH. I think you need to speak to your IT guys.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Sep 19, 2008 Sep 19, 2008

Copy link to clipboard

Copied

LATEST
Are you using the Merant version manager or Visual Studio? (Looks to my like version manager.)

If the file version manager, you may nee to change the path:

C:\Program Files\Merant\vm\devint\bin\IFC_SCC.dll

You could also try to un-register and re-register some *.dll and *.exe files.

Regards,
GEWB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp