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Others may be able to give you steps to work with the indexing, but I just wanted to share what I do.
If a topic should come up in a search even though the keyword is not included in the topic, I add the keyword - literally.
At the bottom of the topic, I add:
Keywords: W-2, W2, tax forms, NEBS
etc - whatever associations will help find the topic.
Easy to maintain - clients often will let me know which keywords to add.
You need to look at Synonyms.
Thank you. Great idea! I'm even going to go a step further and put my keywords in a "snippet" so I can include it in several documents. So if I add or delete any, all documents affected will be changed. Thanks for the tip!!!
Thanks for the tip!! It' didn't help me for the search, but it sure will help me when I am ready to get words from my focus group. New employees especially have different terms that we don't use at our company. I will use their terms in my synonyms to help them reach the page they need. Thanks so much!!!