1 Reply Latest reply on May 27, 2009 10:14 PM by wasimSINGH

    damaged AIR file iplayer

    grainsilo

      Hello, I was using BBC iplayer with AIR for some weeks which was fine then it stopped working. I use windows vista SP1 with firefox (and tried IE 7), with an acer 5630.

      sometimes i can manage to install AIR then tryto install iplayer which tells me hte AIR file is damaged and i should get a new one from the author. so i uninstall AIR (if it's in the program list) dl a new copy, install that, (go straight back to iplayer or restart) then get the same message.

      I have installed the windows install cleanup and the same occurs. many people on the BBC forums seem to have similar problems.cold it have something to do with a recent windows update? I tried to uninstall them from the last month but one remains.

      thanks for any help

      pete