2 Replies Latest reply on Aug 9, 2009 4:06 AM by cthompgh

    Can not Install Air Applications -Crashes on mouseover 1st Screen

    cthompgh

      Can not Install Air Applications -Crashes on mouseover on the 1st Screen. My System WINXP Media Edition SP3.   When I tried to install air by clicking on AdobeAIRinstaller.exe, the installation crashed when I mouseover the first agree screen. Found a forum answer to try to install from DOS using "AdobeAIRinstaller.exe -silent".  That seemed to work. Now, I get the exact same exact error message when I try to install/download any ".air" application.  The install crashes when I mouseover the first install or agree screen.   ERROR: AppName: adobea~1.exe AppVer: 1.5.1.8210  Offset 000c7a7b  ModName: adobe air.dll  Tried to attach the the Error file to display here but I guess it's a temporary file and I can't locate it ? "C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\4888_appcompat.txt"   Thanks