Must be the phase of the Moon! This is the second licensing problem this week.
Now, for the RunTime C++ .dll, MS did issue and update for that. IIRC, it is very OS version-specific. Why if would work with one installation, but not another is a mystery. It did affect a lot of PS installations, and maybe PrPro installations as well.
I'd definitely work though Eddie's troubleshooting tips first. Hopefully you can get the installation to go smoothly (some have had luck doing a copy of their DVD to their HDD and installing from there). As for the licensing issue, that will probably have to be taken up with Adobe TS. They used to be great with similar issues, but reports from the field indicate that they are not so good, any more.
"As for the licensing issue, that will probably have to be taken up with Adobe TS" That's what I also feel at the moment and will proceed in that direction.
I've been through the most relevant parts of Eddie's listing - but the situation is now that I have no working cs3 (and I really don't intend to perform another installation before this is vented with TS)
but thanks to you both anyway
Start kicking yourself now as all the time and energy you've no doubt spent has to date probably been a waste of time. Here's the tip! Go to this site's 'Support' banner and head to the 'Knowledgebase' page. Type in, here's the hard part - 'Licensing for this product has stopped working', then hit Enter. You'll then be directed to the Tech note page explaining the need and how do download the 'FLEXNET licensing service update'. I'm sure you'll find this to be the magic spell you're searching for. Don't forget to mark that I've answered this issue for you. Happier editing!
That is a good tip. I hope that it helps the OP, and that success will be reported. Thanks for sharing. I'll link to this post for the couple of others having licensing issues.
idar lettrem wrote:
I did run msconfig and disabled all non_microsoft processes
That might be your problem. If you disabled the licensing service (flexnet) then you get that error every time. It has to be set to a "manual" or "automatic" setting to work.
like Fighting Sticks said, if you haven't figured out what's going on, then see these two documents that Adobe has on this error:
Easy peasy that one huh ?
Name & number tagged for sure