A couple of questions:
Do you have the 3.0.2 update?
What make/model of camera?
Does Windows give you the "bing-bong" sound, when you have the camera plugged-in via FireWire and you turn it on?
What mode does the camera's manual tell you to set the camera in, for capture?
Can you capture in Windows Movie Maker??? This will give an indication if it is a PE3 problem or a general problem.
The answers are as follows:
I do not have the 3.0.2 update but I will try get it. Everytime I go on the updates file for the program, it says that there is nothing available. I'll try Adobe and the program site again.
Camera is Panasonic PV-GS300
I get the Bing bong In addition it also indicates that it is hooked up in My Computer and it indicates the drive and Panasonic product
I set the camera in the play position
Hope this helps.
It works in Movie Maker
Just loaded the update.......we are back in business.
thanks for your help
Great news and happy editing!