10 Replies Latest reply: Jun 12, 2009 8:19 AM by Mitch411.1 RSS

    Cannot create HDV, AVCHD or Cineform sequence

    Frédéric Leclair Community Member

      Hi,

       

      I think this came with last patch my colaborator and  I can't create HDV, AVHD or Cineform sequence on one of his machine; just DV.

       

      Any idea how to fix this ?

       

      Vista 64 Ultimate

      fresh install

      updated to last PP CS4 patch

       

      Thank you.

        • 1. Re: Cannot create HDV, AVCHD or Cineform sequence
          Curt Wrigley Community Member

          Are you sayiing the presets for those video types dont show up on the new seq screen?

           

          If you are missing presets, it sounds like a faulty install to me.  Id try removing ad re-installling.

          • 2. Re: Cannot create HDV, AVCHD or Cineform sequence
            Frédéric Leclair Community Member

            It would be afaulty install if I just installed it and it never worked, but it used to work fine with all available presets choices there.

             

            Could patch 4.1 may have messed install ?

            • 3. Re: Cannot create HDV, AVCHD or Cineform sequence
              splette Community Member

              Same problem here, only DV is available after upgrading to 4.1.0. I am also running the same OS, Vista 64 Ultimate (SP1)

              • 4. Re: Cannot create HDV, AVCHD or Cineform sequence
                Frédéric Leclair Community Member

                Cineform tech gave me this me link:

                 

                http://techblog.cineform.com/?p=1230

                 

                but that doesn't solve the non-cineform presets absence, undow that allows you the create a house preset...

                • 5. Re: Cannot create HDV, AVCHD or Cineform sequence
                  thnord Adobe Employee

                  Please confirm if the presets are still located on your system by navigating to C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Settings\SequencePresets. Do you see the folders for HDV, AVCHD and Cineform? Do they have any files in them? If they do, try deleting your preferences:

                   

                  To delete your preferences file:

                  1. Navigate to: C:\Users\%username%\AppData\Roaming\Adobe\Premiere Pro\4.0

                  2. Delete the Adobe Premiere Pro Prefs file

                  3. Launch Premiere Pro.

                   

                  Do you see your presets now?

                  • 6. Re: Cannot create HDV, AVCHD or Cineform sequence
                    Frédéric Leclair Community Member

                    The long and tedious uninstall - ADOBE cleanup - reinstall did the trick.

                    • 7. Re: Cannot create HDV, AVCHD or Cineform sequence
                      Harm Millaard CommunityMVP

                      People that suffer from this anomaly often have used the trial version first. It appears that when upgrading to the full version, there is still somewhere a file or registry entry that points to that history and as a consequence when applying the update to 4.1 removes all support for anything MPEG, as was the case in the trial version to start with. Troublesome, dumb that Adobe did not catch it and time consuming, but the only workaround is uninstall, run CleanScript 2 or even 3 times and reinstall.

                      • 8. Re: Cannot create HDV, AVCHD or Cineform sequence
                        Mitch411.1 Community Member

                        Seriously, the problem is with your preferences.

                         

                        On Vista do this:

                        Navigate to C:\Users\[username]\AppData\Roaming\Adobe\Premiere Pro\4.0 and delete (or drag to Desktop) the entire 4.0 folder. It will get rebuilt on the next PPro CS4 launch.

                         

                        On XP do this:

                        Navigate to C:\Documents and Settings\[username]\Application Data\Adobe\Premiere Pro\4.0 and delete (or drag to Desktop) the entire 4.0 folder.

                         

                        On Mac do this:

                        Navigate to Users/[username]/Documents/Adobe/Premiere Pro/4.0 and delete (or drag to Desktop) the entire 4.0 folder.

                        Next, navigate to Users/[username]/Library/Preferences and delete the file com.Adobe.Premiere Pro.4.0.plist

                         

                        Be aware that on the PC the paths above point to hidden folders. So you may need to enable "Show hidden files and folders" in folder options. If you're not sure how to do this, check the Windows help files. Once you've deleted or moved these files, launch Premiere Pro 4.1 again. You should now see the missing presets and editing modes.

                         

                        This is new behavior for Premiere Pro CS4. If the preferences indicate that there's something wrong with an importer, it blocks access to the importer and the presets. This was behavior that I saw fairly regularly during the beta cycle of the 4.1 update. It sounds like a few of you have run into it as well.

                        • 9. Re: Cannot create HDV, AVCHD or Cineform sequence
                          espdude2009

                          I tried this, but it didn't work. I delete the folder, I restart premiere pro and the folder comes back and the behavior is the same.

                          • 10. Re: Cannot create HDV, AVCHD or Cineform sequence
                            Mitch411.1 Community Member

                            Just to be clear, can you see all the sequence presets (HDV, AVCHD, etc.) or are you just having trouble importing files of this type? Also, what OS are you running?

                             

                            If it's just an import problem, you could try deleteing the PluginCache (you should probably try this anyway). You can delete the PluginCache by holding down the SHIFT key when lauching Premiere Pro or you can do this manually by opening the Windows registry and deleting the key HKEY_CURRENT_USER\Software\Adobe\Premiere Pro\4.0\PluginCache.

                             

                            If Premiere thinks a plug-in is "bad" it marks the plug-in as "ignore" in the PluginCache. Deleteing the PluginCache forces Premiere to re-parse all of its plug-ins on launch.