I created a CP4 presenation by importing a presentation from Power point. A few slides have custom animation - photos that transition in, text blocks that appear after 3 seconds, an arrow that rotates. They work fine the first time through the CP4 presentation. However, the end of my presentation contains a quiz that if the user does not score well enough, has them go through the CP4 presentation again. This part is working - I can re-direct them to a number of starting places through branching. However, the second time they go through the presentation, the custom animation does not work.
We did a basic check to confirm that this scenario works on our machines. Can you please send us your PPT file. We will try to reproduce the problem using your PPT file.
Can you please email me the PPT file at email@example.com