3 Replies Latest reply on Jun 3, 2009 9:13 AM by Eddie Lotter

    Constant Crashing on Importing Files

    bh0617

      I'm working in a Windows Vista 64 system built by an authorized Adobe company, using a Matrox RTX2 card. The system is built to exceed your specs.

       

      When I import a clip from Media Browser, it crashes Premier. Or - if I am using an effect and start to change any of the keyframes, Premier crashes as well. In the last 48 hours, it's crashed 7 times. I'm assuming this is not normal.

       

      I am also getting "ghosts" on the monitors. If I move, let's say, the Sequence monitor, it moves but leaves several "ghosts" of the monitor behind. If I open a Title box, the clip I was using before I opened the Title box will still appear, usually on top of my title box. It's really not there, you can't click on it to make it active, but it still shows up on my screen. It's not affecting the video, just annoying to have something on the screen that's not really there.

       

      I have a duel monitor set up btw.