7 Replies Latest reply on Jun 8, 2009 6:17 AM by Harm Millaard

    FIles not importing fully on PrPro Trial

    phil.carter

      We are giving PrPRO a try, and so far we like what we are seeing.  However we have run into a challenge.  We have a series of HD (720p, 1080i) files in AVI that we are trying to import.  Some are MPEG2 and others are DV.  We can import and process smaller files just fine, but larger ones are getting truncated on import.  If we try to import a clip over 3 or 4 minutes, we only see 3 or 4 minutes in the source monitor.  The slider and video stops on the source.  There appears to be no rhyme or reason as to why only a portion of the clip is being loaded.  I am not sure if it is a limitation imposed by file size (the larger files are between 50 and 90GB), or a time limit imposed by the trial version.  We are nowhere near capacity on system memory (RAM), perhaps it is a caching issue?

       

      Does anybody have any idea? Is there some setting that is preventing the entire clip from importing, some cache setting or other that needs adjusting.  Thanks!