0 Replies Latest reply on Jun 7, 2009 11:30 PM by roblesrt

    ERROR Install of Fireworks CS4 Trial

    roblesrt

      Hi,

       

      Im running Windows XP SP2.

       

       

      I tried to install a trial version of Fireworks CS4 but the installation won't continue after checking system profile it says:

       

      Critical errors were found in setup

      Please see the setup log for details.

       

       

      I open the error log and found this error:

       

      [    2908] Mon Jun 08 09:16:14 2009  INFO
      ______ Verify Dependency Subscribers ______
      [    2908] Mon Jun 08 09:16:14 2009 ERROR
      The payload with AdobeCode:  {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0} has required dependency on:
           Family: CSXS
           ProductName: Creative Services Infrastructure x64
           MinVersion:
           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
           Removing this dependency from list. Product may function improperly.
      [    2908] Mon Jun 08 09:16:14 2009 DEBUG
      ______ InstallerSession.CreatePayloadSession: Checking already installed sessions ______


      Found this knowledgebase support http://kb2.adobe.com/cps/408/kb408765.html
      but the solution seems not application to this trial installation of JUST the Fireworks CS4.

      Hope somebody have found the solution to this issue.