15 Replies Latest reply on Jun 30, 2009 1:03 PM by Peter Grainge

    RH won't open after restart

    kngofwrld

      I have a pretty standard settup on my machine: Windows XP, RoboHelp 7, and Adobe Acrobat 6.0 Standard.

       

      RoboHelp 5 worked fine, I upgraded to RoboHelp 7 and it works fine until I logout my machine. After a logout, I cannot open any RH projects or RH itself. It's like RH tries to open (there is a little flash of the hourglass for a split second), but then nothing. No startup display or error is shown. If I reinstall it works fine until I logout or shutdown.

       

      All my projects are RH HTML. Installing RH software updates doesn't seem to work.