0 Replies Latest reply on Jun 9, 2009 10:24 AM by tgundlock

    denied upgrade??

    tgundlock

      I'm curious if anyone else has run into this issue. We purchased a Creative Suite CS3 license in addition to our existing licenses ($1600+) in October and we were assured that, because of our timing that we would receive the CS4 upgrade at no additional cost. We never received the upgrade. I recently called adobe to update to CS4 to which the response was you are too late. You now have to pay additional to bring your software up to date. I have been a loyal Adobe customer for almost 20 years and have to say I am EXTREMELY disappointed with this policy. I guess this is what happens when there are no alternatives out there.