1 2 Previous Next 43 Replies Latest reply on Nov 9, 2011 9:54 AM by starlightphoto

    Registration Window keeps opening?

    Nohjekim Level 1



      I recently installed Windows 7RC on my computer and then reinstalled all my Adobe software.

      My system is set to dual boot to Windows XP and Windows 7 RC.


      This is more of an anoyance then a real problem but if anyone has any ideas how to stop it, I would like to hear them.


      Since reinstall everytime I open any of my Adobe software, Indesign CS3, Illustrator CS3, Photoshop CS2, Premiere, the registration window opens.

      The first few times I went through the process of registering again with all of them.  I recieved the "Thank you for registering E-mail etc.

      This doesn't happen in XP.


      Anyone have any idea how to stop this?



        • 1. Re: Registration Window keeps opening?
          dec9 Level 5

          PS CS4 does the same thing on my Windows 7 RC install too. It does not happen all the time. I just click the do not show and it is good for 3 or 4 days then returns. Maybe CS4 will correct itself when the real Windows 7 comes out.


          Windows 7 RC collects lots data and phones home with it so maybe the Microsoft guys will notice the CS4 regestration pop up.

          • 2. Re: Registration Window keeps opening?
            Nohjekim Level 1



            Thanks for the information, at least I know I'm not alone. LOL



            • 3. Re: Registration Window keeps opening?
              photo printer Level 2

              I am having the same problem after switching to a Vista machine from an XP machine. Was hoping I would find a fix here. Oh, well. I'll just keep hitting "Later."

              • 4. Re: Registration Window keeps opening?
                dec9 Level 5

                Your not alone. I installed and registered PS CS4 Extended last year and the registration window keeps popping up at random times. Did it yesterday on my Vista Ultimate 64 bit machine. No rhyme or reason. Just happens.

                • 5. Re: Registration Window keeps opening?
                  Mylenium Most Valuable Participant

                  Well, dunno why nobody posted the right answer... It's simple. Edit the com.adobe.XYZ.registration files manually. Check C:\Users\Marty\AppData\Roaming\Adobe. Set the first line in the files to never and you shall have peace.



                  • 6. Re: Registration Window keeps opening?
                    dec9 Level 5


                    Opened the registration file and changed Later to Never.

                    • 7. Re: Registration Window keeps opening?
                      photo printer Level 2

                      I can not find a registration file in this folder. I am running Vista Home Premium. I have all hidden and program files un-hidden.

                      • 8. Re: Registration Window keeps opening?
                        dec9 Level 5

                        Go to computer click on it. Open C drive. Click on users, look for your name, then Appdata, then Roaming, then Adobe, Click on Adobe.


                        On the very bottom there should be a file called com.adobe.330.en_US.registration The .en_US part may be different depending on country.


                        Double click on this file. Choose select a program from a list of installed programs then click ok.


                        Uncheck Always use the selected program to open this kind of file


                        Select NOTEPAD and hit ok


                        Note pad will open


                        Look for LATER at top and change to Never.


                        Select file, then hit save, and close note pad.

                        • 9. Re: Registration Window keeps opening?
                          Nohjekim Level 1



                          I can't find any registration file either.

                          I have all hidden and system files visible.


                          I looked first as suggested then ran a search of my entire hard drive.


                          Can't even find anything that starts com.adobe.*


                          I'm running Window 7, anyone have any idea?


                          It's not that big a deal but I'm kind of Monkish and it bugs me to have it keep popping up.



                          • 10. Re: Registration Window keeps opening?
                            Nohjekim Level 1

                            Ps. I also ran a search of my computer for any thing that included both the words Adobe and Registration and came up empty?


                            Thanks for the help..



                            • 11. Re: Registration Window keeps opening?
                              photo printer Level 2

                              I know where this folder is, the registration file is just not there. I also did a search for it, with no results. Here is a sressn shot of the Adobe folder


                              screen shot.jpg

                              • 12. Re: Registration Window keeps opening?
                                dec9 Level 5

                                This is what it looks like on my vista ultimate 64 bit machine:


                                I will have to get on my Windows 7 RC and post that. But you do see the file at the bottom.


                                vista snip.JPG

                                • 13. Re: Registration Window keeps opening?
                                  photo printer Level 2

                                  I think it is probably the difference between Home Premium, and Ultimate. I have tried to do a few other thing that are not in Home Premium also.

                                  • 14. Re: Registration Window keeps opening?
                                    dec9 Level 5

                                    Here is the registration located in Windows 7 RC 64 bit. Same location as Vista Ultimate.


                                    snip windows 7.JPG

                                    • 16. Re: Registration Window keeps opening?
                                      Curt Y Level 7

                                      Just out of curosity I tried to find the registration also.  I use Vista Home Premium and get the same info shown by Marty without the registration line.  Can not find it anywhere.  Probably there somewhere, but may in different location than in Ultimate.

                                      • 17. Re: Registration Window keeps opening?
                                        photo printer Level 2

                                        Well, the registration window seems to have stopped opening. After I did some on-line researching, I turned off the User Account Control. I opened and closed CS2 several times, and Registration no longer shows up. Even after turning UAC back on, it does not launch the registration form. HMMM. Any comments about just leaving the UAC off?

                                        • 18. Re: Registration Window keeps opening?
                                          dec9 Level 5

                                          You can turn off UAC. I am so used to UAC it does not bother me. The only time I see UAC pop up is when I start a program set as to run as administrator. Other then that I never see UAC pop up.

                                          • 19. Re: Registration Window keeps opening?
                                            Nohjekim Level 1



                                            I'm using Windows 7 RC Ultimate and the file just isn't there.


                                            Where do you turn off User Account Control?



                                            • 20. Re: Registration Window keeps opening?
                                              Nohjekim Level 1



                                              Ok I found User Account Control and turned it off, rebooted computer and started Photoshop, Indesign, and Premiere, registration window opened every time.


                                              Weird, I wonder why there is no Adobe Registration file anywhere, when some people seem to have it and some don't.


                                              Well I'm going to get a new comprter soon and will install the real Windows 7 Home Premium, we'll see what happens then.



                                              • 21. Re: Registration Window keeps opening?
                                                Curt Y Level 7

                                                If Windows 7 Home premium is the same as Vista Home Premium you will still not see it.  Seems like only those with Vista Ultimate see the registration file.

                                                • 22. Re: Registration Window keeps opening?
                                                  Nohjekim Level 1



                                                  The message has quit appearing on all of my Adobe programs.

                                                  The only reason that I can see is that I turned off, and then turned back on "User Account Control".


                                                  While I had it turned off, they were still popping up, but once I restarted it they stopped.


                                                  Maybe this will work for someone else.



                                                  • 23. Re: Registration Window keeps opening?

                                                    Hey Guys, PS CS2, 3, 4 NO DESGINED for Win 7, under any circumstance. Likely it will not work. I would wait until Win 7 goes live, even though you managed to get a hold of an RC, its not the same, until it hits the market. Wait for a patch from Adobe, or wait for CS5. C',on if you are using an RC you should have been smart enough to realize this.

                                                    • 24. Re: Registration Window keeps opening?

                                                      Hello again:  thank you to everyone trying to help me.  I am now including a screen shot attch of the message I get and as you can see, I need an UNLOCK CODE.  I tried to put the screen shot in my message like I see some of you did, but I got an error message saying the content was not allowed.  What is up with that?  I hope the attch opens for you OK.  All of you sound like major brainiacs to me and if you offer me a solution, please put it in the most basic steps.  I am totally afraid of the C Drive.  Thank you.

                                                      • 25. Re: Registration Window keeps opening?
                                                        dec9 Level 5

                                                        Sorry, wrong as usual. CS4 works great on Windows 7 RC. Maybe if you bought a new computer to replace your Tandy, todays software would run better for you.

                                                        • 26. Re: Registration Window keeps opening?
                                                          Nohjekim Level 1

                                                          Hi again.


                                                          For what it is worth I haven't had any problems installing or running any of my Adobe software in Windows 7RC.


                                                          I'm running Photoshop CS3, Indesign CS3, Illustrator CS4, and Premiere 4.  I'm also running a lot of other software ( some very old ) and have had no problems with any of them with one exception. 


                                                          The Only thing that won't seem to run is Norton Ghost 10, which doesn't want to install.

                                                          I'm still able to run it from my XP installation but when I get my new computer I may have to update it if I'm not going to dual boot.


                                                          I'm not pushing Microsoft but Windows 7 looks like what I have been wishing for, for years.

                                                          An operating system that really works, and fixes it's own problems when it detects one.


                                                          After not being able to get my scanner to work for a month with out booting into XP (no drivers availble from Epson, I looked for them myself on their web site), one day a popup appeared that said "Installing you scanner software" and then You're hardware is ready to use".  And that was it I logged into Photoshop and the scanner worked.


                                                          As soon as the drivers appeared it found them downloaded them and installed them all on it's own.




                                                          • 27. Re: Registration Window keeps opening?
                                                            PrescottPark Level 1

                                                            HELLO TO EVERYONE WHO TALKED TO ME!  I just want you all to know that my brilliant daughter told me to go to Picasa (with Google) and it was able to grab my hostage photos from Photoshop Starter Edition 3.0!!!  I am thrilled and it was Free!  I did just purchase a Photoshop edition for $119.00 thinking it would help me get access to my photos but it did not.  I posted on several of these threads and emailed the expert David Powers- but he never wrote me back.  A lot of you tried to help me but you wanted me to do things way out of my experience/comfort zone, like on the C Drive (scary place...)-- but anyway successful ending (or beginning) and talk about finding it in your own backyard!  I wish I could be in the room with the Photoshop 3.0 people and throw a drink in their face and say Ah-Ha- I got you!  Perhaps I will feel friendly with Photoshop at some time in the future but I know there are probably a lot of people out there like me who lost access to their photos and deleted them from their cameras when PS 3.0 gave them that option and now they don't know what to do.  If you bump into any of them tell them that Google is the answer with PICASA!! HURRAH PICASA!!! 

                                                            • 28. Re: Registration Window keeps opening?
                                                              John Joslin Level 6

                                                              Picasa simply indexes every image file on your computer and arranges thumbnails of them in a nice logical way.

                                                              It did not free your hostages – they were free all the time!

                                                              I suggest you ask your daughter to explain some of the basics of file management. 

                                                              • 29. Re: Registration Window keeps opening?
                                                                PrescottPark Level 1

                                                                Ok- I am sure you are right...but for me with my current knowledge base-- I

                                                                could not access them.  The Photoshop registration message would jump up on

                                                                the screen and prevent me from clicking on any of the photos.  For me for

                                                                several days there was no solution and I purchased that Photoshop product

                                                                for probably what will be for me, no good reason.  I am sure there are

                                                                others like me who had my experience and they will figure they have lost

                                                                their photos.  Picasa did what you said they did, but it also allowed me to

                                                                access my photos when I couldn't do it before.  What do you do for a living?

                                                                • 30. Re: Registration Window keeps opening?
                                                                  Nohjekim Level 1



                                                                  When you copy photos from your camera make sure you know where they are being copied to!


                                                                  I'm a comercial photographer and illustrator for amost 50 years, I would never, ever, delete the images from my camera until I have looked at them on the hard drive of my computer.


                                                                  When you plug in your memory card or hook up the usb cable a window opens and asks you what you wnat to do.


                                                                  Click on open folder and view files.  Next select all the files and copy them to a location on your hard drive.

                                                                  I alway prepare a folder prior to this.


                                                                  Once you have copied them open the folder and look at them.

                                                                  Next sort them and delete the ones you don't want. At this point if it is a comercial job, I back them up to my external hard drive as well.


                                                                  Once you see them in the folder you can now delete them from your memory card.


                                                                  You can't be too careful.



                                                                  • 31. Re: Registration Window keeps opening?
                                                                    PrescottPark Level 1

                                                                    Yes, I learned a hard lesson and there was some panic along the way.  Thank

                                                                    you for your instructions.  I will use them the next time I have a group on

                                                                    my camera and hopefully understand the process.  I have not been very

                                                                    disciplined in my saving of photos.  Since I bought that program, maybe I

                                                                    will learn more about Photoshop and see if I get some ideas.  I will be

                                                                    eligible for retirement in 4 years and if I start now, perhaps it can be a

                                                                    hobby by then.  Thank you for taking the time to help me.  Sara

                                                                    • 32. Re: Registration Window keeps opening?
                                                                      Bill Pytlovany

                                                                      Getting back on topic...


                                                                      It doesn't appear like there is a solution to this problem without having to upgrade to Photoshop CS4?  Is that correct?


                                                                      I have the final version of Windows 7.

                                                                      I don't have any kind of config file like existed under Vista.

                                                                      I have tried turning off UAC and registering again.


                                                                      Still, everytime I load Photoshop it wants me to register.


                                                                      So can someone just admit that CS2 isn't supported under Windows 7 so I can stop looking for an answer?



                                                                      Bill Pytlovany

                                                                      • 33. Re: Registration Window keeps opening?
                                                                        PrescottPark Level 1

                                                                        Wow, was I surprised to hear from someone about my Photoshop issue!  I ended

                                                                        up buying Adobe PSE7 for about $118.00 to solve my problem and then my

                                                                        daughter told me all I needed to do was go with Google Picasa (free).  She

                                                                        said it would grab all my photos for me and organize them for me, rescuing

                                                                        them from Photoshop 3.0.  I tried it and IT WORKED!  I couldn't believe it.

                                                                        However, when I upload photos from my camera, Photoshop 3.0 still tries to

                                                                        make me register and places the registration screen over my photos, but I

                                                                        just click on "Register Later" and then I get a choice to select Picasa.

                                                                        Maybe when my daughter visits me, she will see how to banish Photoshop 3.0

                                                                        forever from my computer.  I am so mad that I spent the money on PSE7 which

                                                                        I have never used nor do I understand it at all.  No one from the forum

                                                                        expert leadership ever answered me-- unless that is you.  Several other

                                                                        folks had suggestions and I even went to some other forums where I did not

                                                                        understand what they were talking about--but at least I have a work-around

                                                                        now.  Thank you for writing and please let me know if you understand how I

                                                                        can defeat Photoshop 3.0.

                                                                        • 34. Re: Registration Window keeps opening?
                                                                          Nohjekim Level 1

                                                                          Hi again


                                                                          Since I posted the original message I have purchased a new computer running Windows 7 64 bit.

                                                                          I had the same problem with the registration window opening all the time.


                                                                          I did finally get it to stop, I think I did the UAC thing again.

                                                                          I'm not sure though (no short term memory).


                                                                          On another note: all my Adobe software runs fine from Photoshop CS2, and Illustrator CS3 to Premiere Elements 3.

                                                                          The only exception was InDesign CS2, it wouldn't run at all. 


                                                                          I had to upgrade to CS4.


                                                                          That was the only software I had that would not run on my 64 bit setup.



                                                                          • 35. Re: Registration Window keeps opening?
                                                                            PrescottPark Level 1

                                                                            I hate the registration window--bleah!

                                                                            • 36. Re: Registration Window keeps opening?

                                                                              Another solution that may be a little easier is to right click on photoshop and click "run as administrator". The registration window will pop up again (and for the last time... hooray). Make your selection and this time photoshop will remember what you choose. From now on you can start photoshop normally and the registration window shouldn't come back.

                                                                              • 37. Re: Registration Window keeps opening?
                                                                                Bill Pytlovany Level 1

                                                                                Huh... I never noticed when but my registration window finally stopped coming up.   Maybe there was a hidden update or something else on my system changed to fix it.


                                                                                I can't tell you when it stopped but I'm happy it finally is fixed.



                                                                                • 38. Re: Registration Window keeps opening?
                                                                                  Nohjekim Level 1

                                                                                  Hi again.


                                                                                  While I haven't had the problem with my other Adobe programs for a while, I was still having the registration window open every time I started Premiere.

                                                                                  I did the "Start as Administrator" thing and that solved that problem.


                                                                                  Thanks for the heads up!


                                                                                  That was a much easier solution the the problem.



                                                                                  • 39. Re: Registration Window keeps opening?

                                                                                    I finally solved the problem by going to the Adobe installation folder, clicking on the Adobe Professional 8 icon and checking "run as administrator" then marking it as run as administrator for all users.  It finally solved my problem.  I had no registration file to edit in Appdata, so this was my only choice.  Problem solved.  Has not occurred since.  Windows 7 Professional, Adobe Acrobat Pro.



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