10 Replies Latest reply on Oct 31, 2016 8:05 AM by jccollins1930

    All ebooks in Adobe Digital Editions Disappeared

    Xuxanna

      Thought I had lost all my ebooks when I opened Adobe Digital Editions to find a blank library.  For future reference for anyone else who experiences the same, follow this advice:

       

      Next to 'Library' click on the downwards pointing arrow.

      In the drop down menu click on 'Add item to library' which will open up your 'Documents' folder.

      Open the folder called 'My Digital Editions'

      Select the ebooks you want to restore to your Digital Editions library and click 'open' which will put the ebook(s) back into your library.

        • 1. Re: All ebooks in Adobe Digital Editions Disappeared
          seenace

          I wish I had known this before I deleted and redownloaded the program. Ever since I redownloaded the program, I get a black screen. I have tried for 2 months to get help through the online support, but have not received help back after the first couple of days!!! I don't know if they don't know how to respond or if they don't care about the users of their programs. I didn't puchase Digital Editions as it is a free download, but I have purchased other adobe software. At this point, I may not do so ever again. I have purchased severl books that I cannot access on this computer (but I can at work which I don't want to do at work). Can anyone help to get beyond the black screen?

          • 2. Re: All ebooks in Adobe Digital Editions Disappeared
            Xuxanna Level 1

            Perhaps my instructions weren't very clear.  If you click on 'Library' in Adobe Digital Editions, which has a little arrow next to it, you will see a drop down menu.  In the drop down menu, click on 'Add item to library Ctrl + O' and the My Digital Editions folder will open.  In this box, select the ebooks you want to restore to your Adobe Digital Editions Library and then click 'open'.  This will restore your ebooks and you will no longer see a black / blank library.

             

            I re-loaded Digital Editions as well, before I located my ebook files in the 'Documents' folder.  So re-installing the program shouldn't delete your ebooks, they should stay on your computer in your documents folder!

             

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            restored.jpg

            • 3. Re: All ebooks in Adobe Digital Editions Disappeared
              seenace Level 1

              I had done this on a different computer and it worked fine. However, after reloading the program on my laptop, I get a completely black screen with the book symbol and the words Adobe Digital Editions. In the screen where the library is supposed to be it is completely black. The library is still in my documents folder, but I can't select anything in the ADE program at all.

              ADE Blank Screen Pic.jpg

              • 4. Re: All ebooks in Adobe Digital Editions Disappeared
                rrubright

                This is just a suggestion, but I think it is very likely that you can open a book by "drag and drop."  Open your documents/My Digital Editions folder, click and hold the book you want to read, and drop it on the Adobe Digital Editions icon.  If you don't have one (ADE icon) on your desktop, right-click-drag it out there from wherever it is in your start menu or program files folder to create  a desktop shortcut.  The book should open. I have not personally added any books to My Digital Editions, but this worked with a random .pdf document I had (manual to my GPS).

                • 5. Re: All ebooks in Adobe Digital Editions Disappeared
                  Kguiguet

                  Thanks so much for these tips - I did find my downloaded bought and library books, but not in


                  My Digital Editions" - which on my computer was empty.  They were in "My Books".

                   

                  Kristina

                  • 6. Re: All ebooks in Adobe Digital Editions Disappeared
                    nafeessa

                    my hardrive crashed, erasing everything in my computer. installed ADE again, but all the books are gone.. i assumed that once the books are downloaded, it would always stay in the library.... .is there any way i can recover all the lost purchased books? i installed the kindle again on my laptop, and All my ebooks are still there. it's under the amazon data.... doesn't ADE provide such a service? thanks

                    • 7. Re: All ebooks in Adobe Digital Editions Disappeared
                      poppm4136

                      I have followed the instructions, but when I go into My Documents and My Digital Editions folder, the folder is empty and I do not have a My Books folder. Do you have any idea why this happened or how to fix it?

                      • 8. Re: All ebooks in Adobe Digital Editions Disappeared
                        patriciaw48359390

                        I opened ADE today & there is nothing in my library. I attempted to recover the books via the method described above but there are also no books in the ADE My Digital Editions folder. They were all there yesterday. I looked in the recycle bin & they are not there. All files are gone, both library books & purchased books. I was able to download my library books again but see no way to recover anything else. What could have caused this & is there any way to get my books back?

                        • 9. Re: All ebooks in Adobe Digital Editions Disappeared
                          lilianaj26236699

                          I've manaeged to "ad the item to the library again" but only as logn as my e-bookreader in inserted in my laptop. Weird. As soon as I pull out the lead, it says "missing" on every item.

                          • 10. Re: All ebooks in Adobe Digital Editions Disappeared
                            jccollins1930

                            1. I uninstalled Adobe Digital Editions. 2 I went to documents my adobe editions and renamed the file, like (old).  3 reinstalled ADE.

                            4 ADE is now working