0 Replies Latest reply on Jun 11, 2009 4:25 AM by restroud

    No Convert Menu


      I've suddenly started having the previously reported problem where the bottom menu line (with the convert button) no longer displays on the screen.  Varying the screen resolution has no effect on my problem, and switching between the "new" windows appearance or classic appearance has no effect.  Of course, I've tried reinstalling the program but that also does no good.  I am running Windows XP Pro.


      I thought of removing the program through the Control Panel "Add/Remove Program" feature before trying another reinstall, but I do not see the program listed in that dialog box.  Should it appear there, or does one just drag the .exe file from the Program File folder to the trash can?


      Any other suggestions are most welcomed.  I've read the other posts on this topic, but my new inquiry adds the issue I'm having with the Control Panel.


      Thanks in advance.