4 Replies Latest reply on Jun 12, 2009 9:40 AM by fuaho

    Update failure report...FWIW

    fuaho Level 1

      The 4.1 update completed fine on my 64-bit system, but when I ran it ("Updates..." through Bridge, then close Bridge) on my Laptop - Toshiba Portege A605, Vista Home Premium, SP1, 32-bit system, 3-GB RAM, Intel Core 2 Duo U9400, I received the following messages:

       

       

      "Adobe Extension Manager Adobe CSI CS4 1.0.1

      Adobe Extension Manager CS4 2.1 failed to install"

       

      "Adobe Output Module 2.1 failed to install"

       

      "Adobe CSI CS4 1.0.1

      Services Update Failed to install"

       

       

      Tried running updates again and got the same result.

       

      Everything else seemed to update OK.

       

      I'll be working on the laptop next week so would appreciate any insights.

       

      THX

       

      On a separate note, does anyone know why "Updates" is always greyed out in Premiere Pro but available in Bridge?? This is true on both computers.