2 Replies Latest reply on Jun 15, 2009 10:59 AM by ElisaFnord

    Single source, with three TOCs

    LenStirling

      I currently use RoboHelp 2000 (Yes, the old Blue Sky version) and have a project which has to change for security reasons. It is currently written with a single TOC, because that is all the version I have can do. I am considering changing to RoboHelp 8 in order to achieve the following results, but only if they are achieveable.

       

      The project covers three different levels of user. The End user, the Admin User, whose task is to assist and control End Users, and Support User, whose task is to assist and control the whole web application from installation upwards.

       

      Much of the content is the same, but End Users should not be able to find information that should only be available to Admin users, and so on up to Support users. The search tab of the TOC pane is a very useful feature, but I have to turn it off, or End Users can find topics meant only for Support Users or Admin Users. I want to be either able to limit which .htm files the search accesses, or better still, to have three different TOCs each of which has its own URL, but are generated from the same source content.

       

      Is this possible, and if so, will migration be feasible.

       

      Len

        • 1. Re: Single source, with three TOCs
          Peter Grainge Adobe Community Professional

          What you need to be doing is apply conditional build tags and generating three outputs. It is then down to your developers to control access via the user's logon. If the topics under say Book 2 and 3 of your TOC are excluded, then the book would not appear. That you can already set up.

           

          RH8 does allow you to have different TOCs but the build will include all topics unless you exclude them via a CBT so you are no further forward.

           

          You could also purchase RoboHelp Server 8 as well as RH8, then you can control user access but that would only work for webhelp. It also increases the cost of upgrading, only you can determine if that is acceptable. You would need RoboHelp Server on each server from which the help will be run.

           

          This question crops up regularly. My own take is to question whether it really is necessary to exclude topics from some users. The system should not let an ordinary user make changes aimed at administrators so does it really matter if they see the help?

           


          See www.grainge.org for RoboHelp and Authoring tips

          • 2. Re: Single source, with three TOCs
            ElisaFnord Level 2

            Just to add one small snippet to Rick's answer - you can use conditional build tags to produce three different outputs with your current version of RoboHelp. There are other reasons to upgrade, but if the multiple TOC feature was the only reason you were considering it, I don't think it applies in your case.