I wish to preserve the hyperlinks in a Word doc when converting to PDF. Your article on the subject ( http://go.adobe.com/kb/ts_328556_en-us) says this:
Resubmit the Word document, and select Enable Tagged PDF Generation in the Conversion Settings dialog box. The Create Tagged PDF option is available only if you have a paid subscription to Create Adobe PDF Online.
I therefore bought the premium subscription, but there's no sign of a Conversion Settings dialog box on my screen. In fact, the screen is no different than when I was a "free" subscriber. I just spent 37 minutes on the phone with a kind gentlemen in Customer Support who had no idea how to help--but he really tried until we were abruptly cut off.
I MUST make this conversion in the next hour. Please help!
just in case you still need that help-- the hyperlinks should automatically be converted with the documet
I had the same problem and no they are not automatically converted. Crap product even
after you pay!!!!!!!!!!!!!!!!!!!