A Repair Installation can often fix missing, or corrupt .dll's. This would be my first course of action.
I have no repair option. I could uninstall a goodly chunk of the CS4 Master Suite to get encoder to run standalone; but I'm not sure it's worth it to me. thanks anyway
Unless Adobe has made a major change, it works this way:
1.) Insert Installation disc and initialize the Installer. Be patient.
2.) You should get a dialog screen with the components in the suite that you wish to install. Choose PrPro.
3.) The installer module will have done a survey of your system, and will now do another one. Be patient.
4.) Once this survey is complete, you should get another dialog screen with two options: Uninstall, or Repair Install.
5.) Choose Repair Install.
Hope that this not only works, but also fixes your issue.
[Edit] At several points you may also be asked to replace the disc in the drive with another disc from the set. You do have the discs, and are not installing from a download, right?
I ended up doing a clean install of Windows 7 beta. The reload of Master Suite CS4 went without a hitch. Everything works great. For what it's worth, the Master Suite doesn't give you the options the single program disks apparently do - based on your advice.
My method: 1) use easy transfer to copy my user files from the laptop to an external USB drive
2) do clean install (but not with a disk format-repartitioning)
3) do install of master suite
4) use easy transfer to copy from usb to different user on laptop
5) copy my projects from olduser files to new
I LOVE Adobe forums. Thanks.
Glad that you got it sorted, and thanks for reporting back.
Sorry that it came to a full reinstallation, but sometimes that is just the best way to handle things like this. I'm a lazy sot, so I always look for a good way, without all of the work.