As an LiveCycle administrator I am asked to help users with their processes. The only way I can do that easily is to logon using their username/password. It is not good Is there some elegant way to do that? Am I able to attach user's process and see what is going on? I know I can ask user to forward the task to me, but this is a bit complicated.
Thanks for any ideas.
Yes, of course, adminui is essential in troubleshooting. What I need exactly to do is: find the task in adminui, assign the task to me, have a look at form and data, say user, what is wrong and than assign form back to the user. Just go and have a look at form and data should be easier.
I cannot display task form if I have not assigned it to me. I can have a look in database to process data or I am able to play recorded process.
It would be nice if this link
works for any task in the system.
But it seems to me to be impossible even I am big Super administrator. Is it true?