2 Replies Latest reply on Jun 19, 2009 10:10 AM by Jaroslav Pavlicek

    Troubleshooting other users' processes

    Jaroslav Pavlicek Level 1

      As an LiveCycle administrator I am asked to help users with their processes. The only way I can do that easily is to logon using their username/password. It is  not good Is there some elegant way to do that? Am I able to attach user's process and see what is going on? I know I can ask user to forward the task to me, but this is a bit complicated.

       

      Thanks for any ideas.

       

      --- Jaroslav