3 Replies Latest reply on Jun 17, 2009 6:19 PM by the_wine_snob

Premiere Pro shuts down while edditing garbage matte

pimknops Jun 17, 2009 4:19 AM

Hi there,

I'm creating a movie in black and white, with only the person in color. Therefore I'm using a eight or sixteen point garbage matte. For some reason things don't work as the should do, since yesterday evening. I was doing exactly the same as I always did, but right now, when I move an anchor point, a message box pops up, saying: "Sorry, a serious error has occurred that requires Adobe Premier Pro to shutdown. We will attempt to save your current project." Even when I restart the computer, or Premiere, the same happens.

I'm running Premiere Pro 4.1 (latest update) on Windows Vista, with 2GB of memory. Do you guys know what's going on?

Thanks in advance,

Pim

1. Re: Premiere Pro shuts down while edditing garbage matte

Harm Millaard Jun 17, 2009 4:24 AM (in response to pimknops)

If you need help quickly...Guideline for posting an effective question
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2. Re: Premiere Pro shuts down while edditing garbage matte

Andrey V Jun 17, 2009 5:02 PM (in response to pimknops)

First you need more ram if you running Vista and CS4.
Second what is your video card and driver version?
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3. Re: Premiere Pro shuts down while edditing garbage matte

the_wine_snob Jun 17, 2009 6:19 PM (in response to Andrey V)

I agree. Two GB of RAM is about what it takes to just run Vista. Memory is very cheap. I'd first run out and flesh out the MoBo with 4GB (32-bit), or more if you're on Vista-64. Fill that puppy up and try again.

Good luck,

Hunt
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