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1. Re: Have Windows CS3, now I want Mac CS4
Phillip M Jones Jun 17, 2009 4:31 PM (in response to Tms7366)I'm not sure but I think you can do what is a cross-grade (some software companies allow that.) They will allow you to use the serial number to upgrade to lates on Platform and pay a prorated price. Probably have to contact sales. [Rasist comment deleted by host]
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2. Re: Have Windows CS3, now I want Mac CS4
dec9 Jun 17, 2009 3:07 PM (in response to Tms7366)Someone else posted that they were trying but kept getting the run around from adobe. Send in a destroy letter, fax this, fax that, wait 6 days then no show, refax we don't have the fax.......... it went on and on......... good luck.
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3. Re: Have Windows CS3, now I want Mac CS4
Phillip M Jones Jun 17, 2009 7:13 PM (in response to Phillip M Jones)PjonesCET wrote:
I'm not sure but I think you can do what is a cross-grade (some software companies allow that.) They will allow you to use the serial number to upgrade to latest on Platform and pay a prorated price. Probably have to contact sales. [Rasist comment deleted by host]
My apologies if the comment appeared as racist. It was not intended as such. I was refering to the difficulties with language. Adobe hasn't educated the people in proper pronunciation of the English language.
It's not a problem of Adobe specifically. Many companies that hire person's from other countries, have the same problem
Again apologies, if I offended anyone.
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4. Re: Have Windows CS3, now I want Mac CS4
Claudio González Jun 17, 2009 7:39 PM (in response to Phillip M Jones)Well, I didn't take your comment as raCist, because it is a well known fact that people hired in a country where English is not the native language for giving verbal assistance to English native speakers over the telephone can be a problem. It has nothing to do with race or country, but with language and the differences in pronunciation, modulation and the like. And censoring a post because it refers to this fact, giving raCism as an excuse, isn't going to solve the problem.
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5. Re: Have Windows CS3, now I want Mac CS4
Phillip M Jones Jun 17, 2009 8:05 PM (in response to Claudio González)Claudio González wrote:
Well, I didn't take your comment as raCist, because it is a well known fact that people hired in a country where English is not the native language for giving verbal assistance to English native speakers over the telephone can be a problem. It has nothing to do with race or country, but with language and the differences in pronunciation, modulation and the like. And censoring a post because it refers to this fact, giving raCism as an excuse, isn't going to solve the problem.
Thanks.
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6. Re: Have Windows CS3, now I want Mac CS4
John Joslin Jun 17, 2009 10:17 PM (in response to Claudio González)[Rasist comment deleted by host]
As Claudio pointed out, this sort of heavy-handed, overly PC (and mis-spelt) action is not necessary.
The use of offshore call-centres is not a question of race – it is cheapskate company policy and is being reversed by many UK companies because of its negative impact on customer relations.
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7. Re: Have Windows CS3, now I want Mac CS4
dave milbut Jun 18, 2009 5:06 AM (in response to John Joslin)i call shenanigans!
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8. Re: Have Windows CS3, now I want Mac CS4
Tms7366 Jun 18, 2009 6:42 AM (in response to Tms7366)Well thanks for the input, I'll call Adobe today and see what I can do.. Hopefully I don't have to fax a bunch of documents... I'll post here when I find a solution.
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9. Re: Have Windows CS3, now I want Mac CS4
Buko. Jun 18, 2009 10:04 AM (in response to Tms7366)Its called a cross-grade ask for sales. If you don't get satisfaction keep calling back. do not wait for Adobe to call you just keep calling until you have what you want. This forum and Adobe is turning to Sh!t.
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10. Re: Have Windows CS3, now I want Mac CS4
Tms7366 Jun 18, 2009 10:43 AM (in response to Tms7366)thanks, i got it, they let me upgrade for $400.
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11. Re: Have Windows CS3, now I want Mac CS4
dave milbut Jun 18, 2009 11:14 AM (in response to Tms7366)I hope that's for the suite...
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12. Re: Have Windows CS3, now I want Mac CS4
Tms7366 Jun 18, 2009 11:15 AM (in response to dave milbut)tis indeed.. tis indeed...