RH7- Insert action does not display window to select the file.

[Jyotsna1]

I have a nightmare situation with RH7 with no clue to resolve. What are my options to fix this

I am having trouble with robohelp, selecting insert action does not display the pop up window. This prevents functions such as inserting images & files, importing files and creating hyperlinks to documents created in word, frame maker.

when I perform this action, the pop up window appears virtually but is not visible to make the selection and RH freezes.

I have to end the process or press esc to find some work around - so far none available

Please help.

[Guest]

Welcome to the community.

Have you recently gone from a dual monitor setup to a single monitor?  When this happens, RH can sometimes keep tossing dialog boxes over where it thinks the second monitor is.  I typically use a program called ForceWindowVisible (get it here) to push wandering dialogs back into view.  Give that a try and see if it works.  Hope this helps,

Ben

GryphonMountain.net

[Amebr-ke0mH4]

A lot of windows also allow you to"snag" the window with the following keys:

Perform your action so that the window should be in focus, e.g. Insert > Image.

Press Alt, Spacebar, M.

Press any arrow key.

Waggle the mouse around wildly until the cursor and attached window display on your screen.

Left-click to drop the window.

HTH.

[EileenPalsson]

We were having the same problems, and we had a good laugh when we read Amebr's suggestion, which seemed pretty crazy. But it worked! It solved several different problems we were having with both RH and other programs. Thank you!

/Eileen

[Jyotsna1]

Hi all,

thanks so much...I just can't believe my eyes...after a long long time, my windows are visible again.