2 Replies Latest reply on Jun 19, 2009 6:25 PM by myersw72

    Green pixels in clips cause 'premiere elements.exe stopped working error.'

    myersw72

      I have a jvc everio camcorder - PAL. I have copied files from the camcorder to my computer. My computer is running Vista SP1 with 2Gb ram.

      The files appear to import to PElements 4 however when playing or rendering the clips I get an error adobe premiere elements.exe has stopped working.

      I have noticed that the clips have green pixels appear at the point where PE crashes.  All clips seem to have this problem.

      I have followed the suggestions from the knowledge base re: updating codecs, disabling startup items, updating video driver.

      I don't have the cyberlink software that came with the jvc. I bought premiere elements as I had read that it would be able to read the jvc files.

       

      Has anyone got any other suggestions?