5 Replies Latest reply on Jun 26, 2009 11:04 AM by DigitalSpatula

    Even after 9.0.2 update, CS4 still crashes at start


      I was using CS3. 3 days ago I started getting a crash at start. So I upgraded to CS4 hoping that would take care of it.
      Still getting the same problem.
      I did everything I could. Updated all my drivers including my video card. Used the latest 9.0.2 update. I don't get it. Why am I still having problems?


      "After Effects error: Crash in Progress. Last loogged message was: <1856> <AppDirs> <5>Required Dir=
      C:\Program Files\Adobe\Adobe Effects CS4\Support Files\Required"


      "After Effects can't continue: sorry, After Effects has crashed. See http://www.adobe.com/support/products/aftereffects.html for known issues. If you still can't resolve the issue, please contact Adobe Technical Support (2).
      (0 :: 42)"