Hi I have been struggling with Digital Editions since I changed laptop, I downloaded ADE onto the new laptop, authorised the laptop..BUT I don't have permission to copy the content(eBook) onto the laptop, I also CANNOT open the eBook within ADE. I can see the SONY PRS in DE and can view content there...but for the life of me cannot open or transfer the 3 books I bought. Needless to say waterstones are useless...Adobe referred me to Sony and Sony referred me to Adobe, opened a case 18th and not heard anything!!!! It feels like it's not a big issue, but I'm stuck..ANY IDEAS???