3 Replies Latest reply on Nov 19, 2009 9:20 AM by Hi There

    Publisher role cannot overwrite PDF when publishing from computer


      I'm an admin on a site with one publisher role assigned, using Contribue 3. When the publisher wants to update an existing PDF, Contribute does not give him the option to overwrite the existing file, instead automatically appending it as "filename_000.pdf". When I publish it from my computer as the site admin, I get an option to overwrite or rename, and the overwrite is successful. I have logged in using the publisher connection key and have duplicated his problem—it simply doesn't give the option to overwrite.


      In the admin tools I have made sure that the publisher role can edit any and all files, and can publish to all directories. I've FTP'd up directly to check permissions and file/directory ownership, and all is as it should be.


      Any ideas how to fix this?


      Thanks much,