I guess the first step might be to remove the Blackmagic card and the software. You should not be having all those problems and the first thing would be to try it that way. Also upgrade your graphics driver to the latest version. Have you tuned your Vista OS? Did you run the Adobe cleanup script before the reinstall? What is your disk configuration?
I'm not sure what you mean by disk configuration - all the footage is on an internal RAID drive - is this it?
What Bill means is to first try if you still have the same problems without the BlackMagic card and software. This may well be related to some kind of driver incompatibilities, that do not run well with CS4 4.1. I haven't heard about these problems when there was no BlackMagic card involved.
In the second place Bill wants to know how many physical hard disks you have in your system and what raid you are using, 0, 1, 5, 10?
With Business 64 you may benefit from extra memory. ATI has monthly driver updates, usually denoted by y.m (year.month) so the most current version is 9.6
The Raid is 5 - we are waiting for the rest of the memory to arrive as it is a brand new machine, so we are going to have 24 GIG RAM in total. However this still does not answer my question regarding Timecode - any clues as to what could be causing this loss of data?
Have you tried, as Bill and I suggested, removing the BlackMagic card, drivers and other BM software, creating a new standard DV project, capture from your video camera and edit that? Still have the problems?
You are currently using version 9.2 for your video driver. Update to 9.6. How many drives in your raid5? On the IHCR chip?
The loss of timecode started to happen in CS3 and is not fixed in CS4. I highly doubt that the Blackmagic card has anything to do with it, but try it for testing purposes.
I worked around it in CS3 by importing the clip(s) into either PPro 1.5 or 2.0 and export them out directly from the Project panel. I imported the newly exported clip into PPro CS3 and the original timecode appeared again. By exporting the clips from the Project panel you wont affect the length of the clips. I did this for PAL DV, so if it happened with HDV i could not work around that issue.
To export stills without even using Adobe Media Encoder, install the 4.1 upgrade, not the 4.0.1 upgrade.
That may be, although I never experienced it, but that still leaves the rendering problem, the crashing problem and the fuzzy audio.
Have not been able to remove the decklink card yet, as the day has been full of previews so will only be able to try that tomorrow when things are quieter in the office. Re. timecode issues - this is a project that I digitised (MJpegA 720x576 PAL) in Premiere CS2 which we have "upgraded" to this new machine, the timecode shows in the old suite fine but some of the clips have timecode and some don't when I bring it in to CS4 which is what makes it so strange. Frustrating because I need timecode refs for telecine and have since made changes to the edits in CS4 for lack of another suite...
June 25 2009! I'm in suspense....I hope it was a good ending!
I was just following this thread in the hope there was something to help me in it, but it finished abruptly!
ha ha, I'm probably stuck with pp2 for quite a while unless Santa Clause really exists, and thinks I too exist! But I guess it did work ok for you, that all that counts
Have you tried downloading the current driver for DeckLink and did you try to use the Black
Magic capture tool outside of Premiere to make sure your DeckLink is working properly. I have the
timecode issue from time to time, and what seems like driver crashes. Updating the driver may help.
Overall, DeckLink and Premiere get along most of the time.
Also, how large is your project, excluding the media files which I suspect are on another drive. I've found
crashes can be more frequent when the project gets larger than 150 GB. Go into your Preview folder and
you'll have a number of versions. Check out the sizes of these. You could delete some earlier versions.
They contain a number of render files. Similar to AVID, its like getting rid of precomputes. You may find
that after you've done this, some things become unrendered if they were the latest effect. So its getting rid
of older renders that have been superseeded by newer ones. I had a horrendously large government project
that caused lots of crashes. Once I started doing this, they were almost non-existent.
Good luck, Christine