0 Replies Latest reply on Jun 26, 2009 1:43 PM by Films4U

    Can't Activate Flash Media Encoder CS3

    Films4U

      I just had a new hard drive installed on my Windows XP SP3, 4 GB RAM, 2 dual core Intel processors machine.  I reinstalled Production Premium CS3.  All of my Adobe applications activated except Flash Media Encoder CS3.  When I enter my serial number, it says it is an incorrect number and places a big red X beside of the number.  The number I entered is the number on the box.

       

      I called Technical Support and held for them for over 1 1/2 hours but no one came on to answer my question.  I entered the problem in the Support Portal but it has been over 24 hours and no one has contacted me.  I like Adobe software but not their technical support.

       

      Can anyone in the Forum help?

       

      Thanks,

      Linda