0 Replies Latest reply on Jun 29, 2009 10:16 AM by bcsteves

    Reader 9 on Vista SP1 Blue Screens with any menu item selection.

    bcsteves

      I have installed Reader 9 on a new machine running Vista SP1. The reader works fine for reading a PDF. However, if I attempt to select any menu item it immediately goes to a Blue screen of death. I have uninstalled, reinstalled and no change. Is there any program that I can run to remove all reader releated programs and files so I can install like it was a brand new install? I'm thinking some installed file is corrupted and doesn't get deleted or replaced during uninstall and/or install processes.

       

      Any other ideas?