16 Replies Latest reply on Nov 23, 2009 9:04 PM by akansh Upadhyaya

    Indesign Server CS4 service is not starting on Windows Server 2003 64bit

    Andrewdev Level 1

      Hello guys,


      I am not able to start Indesign Server CS4 service on windows Server 2003 SP2 64bit .

      I have successfuly configured the service with InDesignServerService.msc, set the port to 18555. InDesignServerWinService the Log On option is set to "This Account". Also tried using different accounts!


      When starting the indesign service from windows Service control panel I get this error:

      Could not start the InDesignServerService x64 service on Local Computer.
      Error 1053: The service did not respond to the start or control request in a timely fashion.


      Error log from windows Event viewer:
      Timeout (30000 milliseconds) waiting for the InDesignServerService x64 service to connect.


      Indesign server application works if launching from command line with the specified port 18555.

      If trying to lauch IndesignServerService.exe from command line, there is a delay and finally nothing happens.


      I have also tried launching 32bit indesign server service and the same error comes.


      Would be grateful for your thoughts!


      Message was edited by: Andrewdev Server specs: Windows Server 2003 Standard x64 Edition Service Pack 2 Intel Xeon CPU 3.00Ghz 9.76 GB of Ram Server is running virtualy on Xen hypervisor, there is no antivirus and windows firewall is disabled.