Thank you for the link,
I tried out the suggestion, made in the link.
A new installation on another computer with full administrator rights showed
the same error massage.
Some days ago, I upgraded RoboHelp5 to RoboHelp8.
RoboHelp Word looks ok.
I also can start RoboHelp Html, the Word-import command leads to the error.
I read the readMes and found the hint, to try the installation on another
computer. An IT-colleague with all admin-rights did that. Unfortunately
we got the same error.
Turning off speech recognition is not easy possible, because off
rights, company policies.....
I love it when IT say that they will not do something even when it is stopping someone doing their job.
The cause of the problem has been identified and there is a solution. If your company will not adapt its policies, then you can try contacting Adobe to see if they have any solution. I doubt it as someone would have posted that. Then you will have to submit a bug report and wait for a patch. The problem has been around for a while so don't hold your breath.
Please follow this link to report a bug.
See www.grainge.org for RoboHelp and Authoring tips
thank you for your clear answer.
More successful is the internal way via IT, your answer will help me.